1. Zapier with AI-Powered Automation

Best for: Connecting tools and automating repetitive tasks
Core Value: AI-powered no-code workflows

Zapier has long been the go-to automation tool for businesses that want to move data between tools without writing custom code. But in 2025, it’s smarter than ever. Thanks to its AI upgrades, Zapier now allows users to describe an automation in plain English, and it’ll generate the entire “Zap” for you, connecting your CRMs, spreadsheets, forms, and even internal systems.

Example use cases:

• Auto-create Asana tasks from customer support tickets
  
  
• Push survey responses into a shared dashboard
  
  
• Automate lead follow-up emails from HubSpot entries
  
  

Why it matters: Ops teams spend hours connecting systems manually. Zapier now turns that work into a 10-second conversation with AI.

2. Notion AI

Best for: Centralizing knowledge and automating internal content
Core Value: Summarization, synthesis, and writing inside your workspace

Notion was already a favorite tool for docs, wikis, and SOPs. With Notion AI, it becomes a writing and knowledge assistant that sits inside your documentation. Ask it to write a draft proposal, summarize a meeting note, or generate bullet points from long research, it handles it seamlessly.

Bonus: You can query your workspace conversationally and get AI-powered answers sourced from your team’s docs.

Why it matters: Internal communication and documentation often go neglected. Notion AI makes it easier to maintain clarity, even as teams grow.

3. Lindy

Best for: Personalized assistant for ops leaders and team coordination
Core Value: A customizable AI executive assistant

Think of Lindy as ChatGPT meets Zapier meets your EA. It can send emails, schedule meetings, generate reports, and even execute specific workflows (e.g., “find all overdue deals in Salesforce and notify the reps”).

Lindy is especially good at multi-step workflows and adapts to your unique way of working. Instead of asking it to just “write an email,” you can say, “Send a follow-up to everyone who attended last Thursday’s onboarding session and didn’t complete the feedback form.” And it will.

Why it matters: Operators wear many hats. Lindy frees them up from the tedious parts of each one.

4. Cohere Command R+

Best for: Building secure, AI-powered internal tools
Core Value: Enterprise-grade language modeling for retrieval tasks

Cohere’s R+ model is optimized for RAG (Retrieval-Augmented Generation), which is perfect for enterprises building tools that rely on internal documents, policies, contracts, and workflows. Unlike ChatGPT, Cohere’s models are designed to run in private environments, ideal for teams that deal with sensitive data.

Use cases:

• AI-powered document search
  
  
• Procurement assistants
  
  
• Legal copilot bots
  
  

Why it matters: Internal tools should be just as smart as customer-facing ones. With Cohere, you can build secure AI that speaks your business’s language.

5. ClickUp AI

Best for: Project management and automated team documentation
Core Value: Operational intelligence built into task management

ClickUp AI transforms project management from passive task-tracking into active collaboration. It can:

• Turn a meeting transcript into a list of tasks
  
  
• Write summaries for stakeholder updates
  
  
• Identify blockers and suggest solutions
  
  

With native AI, it’s like having a chief of staff inside your PM tool.

Why it matters: Managing fast-moving projects across teams gets messy. ClickUp AI reduces status-report fatigue and increases team clarity.

6. Tavus

Best for: Personalized video messages at scale
Core Value: AI-generated video communication

Tavus solves one of the biggest challenges in customer ops: scaling human communication. Instead of recording 100 videos, record one. Tavus then uses AI to personalize each one with the recipient’s name, company, and even unique visuals.

Use cases:

• Customer onboarding
  
  
• Sales follow-ups
  
  
• Internal announcements to large teams
  
  

Why it matters: Video gets more engagement. Tavus makes it scalable without making it robotic.

7. Fireflies.ai

Best for: Meeting documentation and insights
Core Value: AI meeting assistant for notes, actions, and follow-ups

Fireflies joins your Zoom, Google Meet, or Teams calls, transcribes everything, and gives you actionable takeaways highlighting decisions, action items, and deadlines. It also integrates with tools like Salesforce and Slack.

Why it matters: Hours of meetings often lead to forgotten details. Fireflies ensure nothing slips through the cracks.

8. Kore.ai

Best for: Automating internal help desk workflows
Core Value: Conversational AI built for enterprise ops

Kore.ai offers ready-made virtual assistants that integrate with your IT systems, HR platforms, and more. Employees can ask questions like:

• “How many PTO days do I have left?”
  
  
• “Reset my VPN password”
  
  
• “Send me the latest vendor policy”
  
  

And the bot handles it, reducing tickets and freeing up ops and HR teams.

Why it matters: Every internal support ticket is a cost. Kore.ai helps ops teams reduce overhead without sacrificing service.

9. Pigment

Best for: Business planning and scenario modeling
Core Value: AI-powered spreadsheets for planning, without Excel chaos

Pigment gives COOs, finance leads, and ops managers a powerful canvas to model business scenarios. Forecast revenue, adjust headcount plans, model international expansion, Pigment makes it visual and collaborative, while AI fills in gaps and spots risks.

Why it matters: Business planning tools haven’t kept up with how fast companies move. Pigment’s AI helps you plan for tomorrow without breaking your current operations.

10. ChatGPT for Teams

Best for: Cross-functional copilots and internal AI tools
Core Value: Secure, customizable large language models for any team

With ChatGPT Teams or Enterprise, businesses can now build secure, private GPT experiences, fed by their own knowledge base. Imagine HR tools that draft employee memos, legal tools that summarize contract changes, or ops copilots that generate dashboards or SOPs instantly.

Why it matters: AI works best when it knows your business. ChatGPT for Teams lets you bring that intelligence in-house, without sending data to public models.